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Advisory services and consultancy

Allow our seasoned industry experts to equip your staff with the essential skills and knowledge required in the art and science of guest management and hospitality. It’s crucial to recognize that the success of your establishment, along with a solid return on your investment, hinges on the quality of experiences your guests have—whether those experiences are positive or negative can significantly impact your reputation and profitability. Our comprehensive training program covers various critical areas, including expert guidance on interior decor to create an inviting atmosphere, effective staff training techniques to enhance service quality, seamless guest interactions to foster loyalty, and robust complaint resolution procedures to address issues promptly and satisfactorily. We are dedicated to ensuring that your establishment not only meets but exceeds industry standards in every aspect of operation, providing a well-rounded approach to outstanding hospitality.

Our Projects:

  • Sian Simba River Lodge, Victoria Falls
  • Savanna Guest House, Norton
  • Zororo Safari Lodge
  • Pakare Paye Centre
  • Muchenje Lodge Botswana
  • Deroches Collection
  • Harare Drive Boutique Guest House

Partners

  • Born Hotels

Memberships

  • Hospitality Association of Zimbabwe
  • Zimbabwe Tourism  Authority

FAQ's

With over 15 years of industry experience, our team provides exceptional insights into the hospitality sector, operating through three distinct yet interconnected facets: creating travel opportunities, assembling tour packages and excursions, and training proprietors and their staff to deliver outstanding service. Additionally, we guide those looking to invest in the sector in a profitable and sustainable manner.

Absolutely! ASHA-DMC, which stands for Destination Management Company, is dedicated to providing exceptional assistance for all varieties of group travel packages. Whether you're planning a corporate retreat, a family reunion, or a special event, we are here to ensure your experience is seamless and enjoyable. Simply reach out to our expert, Farai, and he will be more than happy to guide you through the planning process and help you create the perfect travel experience tailored to your needs.

Lavender House is our sister luxury accommodation featuring a pool, offering both self-catering options and attentive service from our friendly team. Additionally, ASHA-DMC is committed to providing comprehensive booking assistance throughout the region. As a destination management company, we have cultivated strong relationships with a diverse range of lodges, hotels, guesthouses, and hostels. We are delighted to handle all your booking needs, customizing our services to fit your trip and budget. If you’re traveling as a group, we can manage that seamlessly as well.

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